One Stop counselors are available to answer your questions related to registration, financial aid, and billing, please see our updated hours and contact methods (more information on financial wellness counseling availability).
See the Graduate Student Services and Progress contact page for current information on their hours and contact methods.
Policy and process changes
Below is a summary of changes and resources related to COVID-19 for processes and systems that One Stop Student Services supports. Unless listed below, you should expect that standard University policies and processes are being followed.
- Transcript services (additional information on Apostille services)
- Paper diplomas
- Student emergency funds
- Cancel/add deadlines
- Changing grade basis to S/N
- Updated December 9, 2020 Fall 2020 & Spring 2021 S/N Fact Sheet
- Fall 2020 & Spring 2021 S/N Fact Sheet
- Summer 2020 S/N FAQ
- Spring 2020 S/N FAQ
- Step-by-step instructions
- Consequences of non-payment
- Past due accounts
There are four ways classes will be taught in the 2020-21 academic year. Instructors and departments will communicate further details directly to students enrolled in the class.
Students and instructors meet in person for class at regularly scheduled days and times.
Students and instructors must be online at the same time, at scheduled days and times. 100% of instruction is online with no in-person meetings. Exams are also all online.
Instructors provide materials and assignments that students access online at any time or within a given time frame (such as one week), rather than instructors and students meeting together as a class on a regular schedule. Exams are also all online.
Students can expect a combination of delivery methods: in-person and online or remote.
Note: classes with an in-person component may use "rolling attendance." This means groups of students will take turns attending in person. This allows for in person experiences while maintaining physical distancing in classrooms.
See the Class Format Guide for more information.