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Student Account Assistance

Student Account Assistance (SAA) is the University of Minnesota's service office for billing and repayment of student accounts and University-administered student loans. Walk-in service is available at the location and hours listed below.

An SAA representative can help answer your questions if you:

  • Are repaying a University-administered student loan
  • Owe money on your student account and/or want to make a payment on your student account or loan bill
  • Have an AH, AH1, AH2, AH3, AU, AU2, or AW hold
  • Need assistance resolving your past due loan or tuition account


Student Account Assistance
211 Robert H. Bruininks Hall 
222 Pleasant St. SE
MinneapolisMN  55455-0239

Walk-in hours

8 a.m.-4 p.m. Monday, Wednesday, Thursday, Friday
9 a.m.-4 p.m. Tuesday

Main phone and fax

Fax: 612-624-2873

For past-due student accounts

For inquiries regarding a past-due student account, you may email SFCmail@umn.edu or contact the finance professionals listed below.

If you send a message via email, please use your official U of M email. Per University policy, the University provided email account is the official means of communication with all students. Contact 612-301-4357 (1-HELP) or help@umn.edu if you need to re-activate a University email address. 

Last name begins withStaff to callEmailPhone
A-BLydia Selfselfx002@umn.edu612-625-5544
C-JSteve Millersymiller@umn.edu612-625-9320
K-PMelissa Gasperhard0022@umn.edu612-625-8395
Q-ZPenny Levinepdlevine@umn.edu 612-625-5028
AU2 holdsRichard Stroncekstro0029@umn.edu612-625-2542

For loan repayment


Last name begins withStaff to callEmailPhone
A-GDiDi Nguyennguye092@umn.edu612-625-7315
H-JCosmin Tarautarau002@umn.edu612-625-9882
K-QMaggie O'Neilloneil340@umn.edu612-625-1396
R-ZDoug Rositzkerosit002@umn.edu612-625-5510

Important Dates