In this issue:
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Liberal education: Did U know?
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AAN and CSAA invited to the January RAC meeting
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Fall 2008 One Stop Student Services internal customer survey results
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One Stop hours in December and January
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Introducing ASR staff
Liberal education: Did U know?
Liberal Education and the Career
The structure of the liberal education curriculum at the University of Minnesota combines the Core, which helps students to recognize and apply a variety of approaches to understanding the world, and the Themes, which focus on complex contemporary issues that can and should be evaluated from a variety of perspectives. Taken together, the curriculum embodies work from a wide range of disciplines and seeks to provide students the opportunity to study the connectedness of their studies with their day-to-day lives and careers. Liberal education is relevant and applicable to students’ varying career paths in a myriad of ways:
- The important work and personal characteristics identified by employers include many of those associated with liberal education: adaptability to growing needs and trends, problem solving, and communication with a variety of people.
- Students will experience career changes throughout their lives and will require skills in thinking outside the box and synthesizing ideas from other relevant disciplines.
For more information on the new Liberal Education curriculum, please visit: https://www.myu.umn.edu/public/cle.html
AAN and CSAA invited to the January RAC meeting
The Academic Advising Network (AAN) and the Collegiate Student Affairs Administrators (CSAA) are invited to the January Registrar's Advisory Committee (RAC) meeting. RAC meetings provide attendees with the opportunity to learn about the latest changes in policies, projects, reports from Information Management Systems (IMS), and more. Come equipped with your questions for staff from the Office of Student Finance (OSF), One Stop Student Services, Office of the Registrar (OTR) and from your college colleagues.
The January RAC meeting will be held Monday, January 5, from 9:00 a.m. until noon in 130 Murphy Hall. If you have any questions about RAC, or would like to submit an agenda item, contact Kasi Williamson at will2026@umn.edu
Fall 2008 One Stop Student Services internal customer survey results
Last month's Record highlighted the results of a survey of student satisfaction with One Stop Student Services. This month highlights the results of the first ever One Stop Student Services internal customer survey. The goal of this survey was to obtain feedback from internal customers regarding their levels of satisfaction with phone, e-mail, in-person, and Web services.
Invitations for the online survey were sent in mid-October to 92 University of Minnesota collegiate and departmental staff who work routinely with One Stop Student Services staff members. Fifty percent of the participants responded to the survey and the results showed high levels of satisfaction with the services provided.
Over 93 percent rated their overall satisfaction with One Stop Student Services as satisfactory or better. That same number were satisfied or very satisfied on how issues and questions are resolved by One Stop staff. Also, 95 percent of participants were satisfied or very satisfied with the One Stop Web site as a helpful, informative, and up-to-date resource.
Respondents added very positive voluntary comments, noting "[I] can only praise the One Stop staff for all the help and assistance they provide. They are the BEST!"; "I love the new look for the Web site! Wow! Very impressive."; and "Everyone at One Stop is always so friendly and helpful."
Thank you to all who participated in the survey. Suggestions and comments on One Stop Student Services can be submitted at anytime by either using the online comment card or by contacting Mary Koskan at m-kosk@umn.edu. Questions regarding the survey can be directed to Julie Selander at goode021@umn.edu.
One Stop hours in December and January
During the two-week winter break, student service hours will change on the East Bank campus location for One Stop Student Services in 200 Fraser Hall. Walk-in counseling and other in-person contact will be available from 8 a.m. – 4 p.m., Monday, December 22, 2008, through Friday, January 2, 2009.
Normal hours from 8 a.m.–5:30 p.m, Monday-Thursday and Friday, 8 a.m.-4 p.m., will resume on Monday, January 5, 2009. Hours will be extended to 6 p.m., Tuesday-Thursday, during the first week of spring term, beginning Tuesday, January 20, following the observance of the Martin Luther King holiday on January 19.
One Stop Student Services
at 130 West Bank Skyway and 130 Coffey Hall will be open during their
regular hours of Monday-Friday 8 a.m. - 4 p.m. through the break.
West Bank Skyway location hours are extended to 5 p.m., Monday-Tuesday, when classes are in session during spring term.
Walk-in counseling, forms, printed information, records review, computer access, and other assistance is available at all three campus locations. For disabilities accommodations when visiting a One Stop center or to have information provided in an alternative format, please call 612-625-9578.
For more information, go to
the Contact Us page on the One Stop Web site or contact Mary Koskan
at m-kosk@umn.edu or 5-0160.
Introducing ASR staff
Academic Support Resources (ASR) would like to welcome Brittany Condoluci to One Stop Student Services as a One Stop Counselor. Brittany graduated from the University of Wisconsin-Madison with a degree in International Studies. As a student at UW, she worked at the Campus Information Center, a "one stop" for visitors, prospective students, parents, and alumni. After graduation, she worked as a Transfer Admission Counselor at UW-Madison until she moved to Minnesota and worked for ASR's Office of Classroom Management. ASR is thrilled to have Brittany on staff in One Stop and still part of the ASR "family." Welcome, Brittany!
ASR is also pleased to welcome Anne Lawrence to the Office of the Registrar as an Assistant Athletic Eligibility Coordinator. Anne graduated from the University of Minnesota with a degree in Anthropology. After graduation, she worked in the Registrar's Office at Capella University in a number of different roles, including grading specialist, academic associate for university policy, and registration and enrollment specialist. Welcome, Anne!