Instructions for
Clearing your internet cache
For Internet Explorer
1. Click "Tools" on the top menu bar and select "Internet Options."
2. Under "Browsing History," click "Delete."
3. This will bring up a list of options with check boxes; check all of the boxes EXCEPT "Preserve Favorites website data." This box must be UNCHECKED. Once you ensure the "Preserve Favorites website data" is unchecked, click "Delete."
For Mozilla Firefox
1. Go to Tools > Clear Recent History.
2. Next to “Time range to clear,” choose “Everything.” Check all of the boxes below, then click “Clear Now.”
For Safari (on a Mac)
1. Go to Safari > Empty Cache.
2. A dialogue box will appear. Click "Empty."
