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Contact Student Account Assistance

Student Account Assistance (formerly Student Financial Collections) is the University of Minnesota's service office for financial collections and loan repayment. Walk-in service is available at the location and hours listed below.

If you are repaying a University-administered student loan; owe money and/or want to make a payment on your student account bill; have an AH, AH1, AH2, AH3, AU, AU2 or AW hold; and/or if you need assistance resolving your past due loan or tuition account, an SAA representative can help answer your questions.

For all other student account questions, contact One Stop Student Services.

Location

Student Account Assistance
211 Science Teaching & Student Services
222 Pleasant St. SE
Minneapolis, MN 55455-0239

Campus map

The Science Teaching & Student Services building is one block south of Fraser Hall, at the east end of the Washington Avenue bridge, on the East Bank campus.

Walk-in hours

8am - 4pm, Monday, Wednesday - Friday
9am - 4pm, Tuesday

Main phone number

612-625-8007

For past-due student accounts:

Fax: 612-624-2873
Email: SFCmail@umn.edu

If your last name begins with Staff to call Email Phone
A - B Lydia Self selfx002@umn.edu 612-625-5544
C - J Linda Olson olso4086@umn.edu 612-625-9320
K - P Melissa Gasper hard0022@umn.edu 612-625-8395
Q - Z Penny Levine pdlevine@umn.edu 612-625-5028
AU2 holds Richard Stroncek stro0029@umn.edu 612-625-2542

For loan repayment:

Fax: 612-624-2873
Email: stdtloan@umn.edu

If your last name begins with Staff to call Email Phone
A - G DiDi Nguyen nguye092@umn.edu 612-625-7315
H - J Cosmin Tarau tarau002@umn.edu 612-625-9882
K - Q Maggie O'Neill oneil340@umn.edu 612-625-1396
R - Z Doug Rositzke rosit002@umn.edu 612-625-5510